 With a new year comes new changes. Let’s explore a few of the newest trends in HR. The Employee Experience With the growing influence of millennials and increasing transparency catalyzed by the digitalization age, employees are expecting a more engaging and enjoyable work experience. This year will be a year where leaders MUST focus on developing the “Employee Experience”, which comprises of three core dimensions: engagement, culture, and performance management. This new focus will drive leaders to examine their employees’ organizational journeys and optimize them much as customer experience teams do for customer journeys. It will be an exciting time where HR will experiment with technology in the market such as pulse feedback tools, employee wellness apps, modern communication, and productivity tools that will help facilitate the understanding and development of the employee experience. HR Tech Artificial Intelligence and machine learning tools like GetLinks or Arya have disrupted recruitment practices, effectively lowering costs and obtaining candidates with the better fit. Another new app is HR In Your Pocket, which provides employees a holistic HR resource center for submission of leave and medical and reimbursement claims, tracking medical and lifestyle benefits, and internal job postings. It also features an in-app chat box to address questions employees might have about HR. HR MUST learn to be digital and not just buy digital products. People Analytics
This year more organizations will create more people analytics. With numerous requests for analytical data, the challenges of prioritizing numerous data requests, and the merging of multiple data sources for stakeholders, HR must be apart in adding to this “Business Intelligence”. The people analytics team will develop models and dashboards that bridge communication gaps between team leaders and senior management. Governance teams will be erected to ensure the security and privacy of employee data. These teams will be challenged to go beyond producing fancy data visualizations and reporting, to generate real actionable insights to support people decisions. The Gig Economy The new trend in the labor market is the “Gig Economy”, which is characterized by the prevalence of short-term contracts or freelance work, as opposed to permanent jobs. On-demand hiring promises lower costs, but it also creates more competition for talent where traditional workers’ career paths are phased out and are now replaced with temporary jobs focused on skill. Talent sourcing practices need to build speed and agility in order to quickly identify work/projects in need of attention, source employees with the required skills, and staff project teams that can quickly perform the necessary task. Whew! All of these trends are highly dynamic and will challenge our points of view on how we deliver HR. They also point to having a slightly better workplace for all of us in 2018…and while these trends create new challenges for HR and the organization in making this possible, they are likely to be rewarded by higher productivity and greater employee loyalty. Adapted from https://www.humanresourcestoday.com/2018/trends/ Comments are closed.
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