Whether we want to admit it or not, we are experiencing times of tremendous change. It is a time requiring us to think differently about how we lead others for the betterment of a healthier whole. Great leaders know that managing uncertainty is a matter of putting themselves in the shoes of their employees and delivering the compassionate leadership they expect. People don’t want good intentions from their leaders during times of uncertainty; they want their leaders to be not only strong, confident and decisive, but transparent and vulnerable enough in their leadership role to express a sense of genuine care and concern.
Leaders that are focused more on what a particular moment in time means to them have the tendency to unknowingly fuel tension with their employees instead of finding ways to engage them. They miss opportunities to use moments of uncertainty and change as critical experiences to propel learning and development. A leader’s role is to neutralize the uncertainty by communicating often and providing their employees with unique perspectives and knowledge. Employee engagement thrives when they are empowered with as much direction, certainty and involvement as possible—as this shows that you value and respect them. Written by Misty Resendez, Phd misty@invigoratehr.com |
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October 2024
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